Your Trusted IT Consultant

Professional Technology Services for You and Your Business
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Residential

Business

Residential Services

Computer Repair

Network Setup

Anti-Malware Software

Malware Removal

Parental Controls Setup

Tech Support

Starting at $75

I offer a wide range of residential services in the Lufkin / Nacogdoches area for an affordable $75/hr. Services include computer setup & repair, network & printer setup, malware protection & removal, setup of parental controls & services, general technical advice & support, and more.

Contact me with your technical issues and I’ll get them resolved quickly. I’ll come to you!

Business Services

Why Use Managed IT Services?

The break-fix service model of IT support fixes issues as they occur. This results in downtime for your employees, costing your business money. With a managed service approach, monitoring tools help me see issues before they occur, allowing for fixes to be deployed immediately or during scheduled downtime. In the process of monitoring your technology, I also become much more familiar with it and your business needs. This improves my ability to resolve issues quickly, assist with scaling your business, and provides you with a trusted contact for all your technology needs.

Below are some of the managed IT services I can provide to your business, in addition to IT Consultation and Project Coordination.

Remote Monitoring & Management


My Remote Monitoring and Management software allows me to monitor all of your devices for issues so they can be fixed before causing down-time for your business. Remote Management also enables additional managed services such as:

  • Managed Antivirus – Sends an alert when a threat is detected and takes immediate action.
  • Managed Backups – Automatically creates backups of your files and stores them securely in the cloud. If a file is accidentally erased, it can be restored from the backup.
  • Managed Patching – Keeps your devices up to date with the latest firmware and security patches.
  • Web Content Filtering – Allows you to block your devices from accessing certain website categories, such as adult or malware websites, to keep your users safe and focused.

Helpdesk & Remote Support


Having a technical issue you can’t figure out? With my Helpdesk & Remote Support services, you (and your employees) can call in to get the issue resolved over the phone. Remote monitoring and management software allows me to connect directly to your device to resolve the problem quickly and efficiently, so you can get back to work.

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Documentation


I love documentation. Using my documentation platform, I can document all of your devices, applications, and services in order to have a better understanding of your business needs. Good documentation helps me resolve issues more efficiently and can be provided to key individuals in your business on a regular basis.

License & Vendor Management


Let’s face it, choosing the right products and software licenses for your business can be a hassle. Unfortunately, it is an important step to maintaining efficiency and profitability for your business. I can work with you to review your technology vendor agreements to make sure you have what you need, often saving hundreds or thousands of dollars in the process.

Managed WordPress Hosting


Have a website that needs updating? RLT offers Managed WordPress Hosting that includes keeping your website up to date, secure, and online. Daily offsite backups are also included so you can stop worrying about your website and focus on your business.

Get In Touch

Aaron Stevenson

President - IT Consultant

I’ve had a passion for computers and technology for as long as I can remember. In high school, I started volunteering at a local nonprofit to setup and maintain their computer lab. After seeing my work, I was hired at the neighboring construction company as their sole IT staff where I worked for nearly 8 years. When I started Red Letter Tech, they were my first customer.

Have some feedback about my services? Please submit a review on Facebook, Google, or the Better Business Bureau.

Red Letter Tech, LLC BBB Business Review

Send a Message

Contact

Aaron Stevenson

President - IT Consultant

I’ve had a passion for computers and technology for as long as I can remember. In high school, I started volunteering at a local nonprofit to setup and maintain their computer lab. After seeing my work, I was hired at the neighboring construction company as their sole IT staff where I worked for nearly 8 years. When I started Red Letter Tech, they were my first customer.

Have some feedback about my services? Please submit a review on Facebook, Google, or the Better Business Bureau.

Red Letter Tech, LLC BBB Business Review

Send a Message

Contact